Privacy Policy

Privacy Policy

Last Updated: 20/10/2024

At Ardo, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website, www.ardoapparel.com, and your rights regarding your information.

By using our Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information from you when you interact with our Site. This includes:

  • Personal Identification Information: When you place an order, register for an account, or sign up for our newsletter, we may collect your name, email address, shipping and billing address, phone number, and payment details.

  • Non-Personal Identification Information: We may collect non-personal information about users whenever they interact with our Site. This can include browser type, device type, IP address, and details of your interaction with the Site, such as pages visited and links clicked.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies allow us to remember your preferences and track your shopping behavior. You can manage your cookie preferences via your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To Process Orders: To fulfill your orders, process payments, and provide updates on shipping and delivery.

  • Customer Support: To respond to inquiries, provide assistance, and resolve any issues regarding your orders or use of the Site.

  • Marketing and Communication: If you have consented, we may use your information to send newsletters, promotional materials, or personalized offers. You may opt out of receiving these communications at any time by following the unsubscribe instructions in our emails.

  • Site Improvement: To analyze Site performance, improve functionality, and personalize your experience by tailoring content and recommendations to your interests.

  • Legal Compliance: To comply with applicable legal and regulatory requirements, including those related to accounting, taxation, and fraud prevention.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We share your information with third-party vendors (such as payment processors, shipping providers, and marketing platforms) that assist us in operating our business. These providers are required to protect your information and only use it for services they provide on our behalf.

  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have certain rights regarding the personal information we hold about you. These include:

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: You may ask us to correct any inaccurate or incomplete information about you.

  • Deletion: You can request that we delete your personal information, subject to legal obligations to retain data.

  • Opt-Out of Marketing: You can opt out of receiving marketing emails by following the unsubscribe instructions in our communications or contacting us directly.

  • Cookies: You can manage your cookie preferences through your browser settings.

If you would like to exercise any of these rights, please contact us at info@ardoapparel.com.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to meet any legal, accounting, or reporting requirements.

7. Third-Party Links

Our Site may contain links to other websites operated by third parties. We are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that we may have inadvertently collected information from your child, please contact us at info@ardoapparel.com.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of any significant changes. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

info@ardoapparel.com